Adobe: Illustrator and InDesign are Incompatible with High Sierra

With the release of macOS 10.13 High Sierra on September 25, many Mac users may have updated to the latest version to test new features. However, users who have Adobe software installed on their Macs should be cautious about whether to upgrade to High Sierra. Will all Adobe products work well in the new Mac operating system?

Adobe announced this week that it has discovered some compatibility issues with running Illustrator and InDesign software on macOS 10.13 (High Sierra). InDesign CC 2017 (and earlier versions) and 2017 releases of Illustrator CC (and earlier versions) were not designed nor supported to run on macOS 10.13 (High Sierra).

When running Illustrator and InDesign on High Sierra, unexpected behavior may result due to compatibility issues with graphics processing units (GPU) or Apple File System (APFS). On Illustrator, the identified issues include installation and launch errors on APFS, unexpected behavior while using the Color Settings dialog box on APFS, and rendering issues while using Brushes, Live Corners widgets and other features. On InDesign, the cursor may appear as pixelated box for some time. Adobe’s engineering team is working with Apple to correct the root problem with InDesign.

Users who find any issue that is not recorded yet are welcome to report to Adobe.

Customers are suggested to do the testing on a non-production device or partition to ensure that High Sierra works with current hardware and drives. You can also backup the whole system (via Time Machine) before installing High Sierra, so that you are able to restore to previous state and make incompatible software work properly again.

By far we have known several apps that are not work properly with High Sierra, which include Autodesk AutoCAD 2017, Civilization V, DiskWarrior 5.0, Ulysses 3, 2Do, and Transmit Version 5. Usually developers spend a few weeks to add in support for new features and address incompatibilities. Besides, Microsoft Office for Mac 2011 has stopped update for good and it is not compatible with High Sierra.

If you are using your current Mac to perform productivity tasks, make sure all your productivity apps are compatible with the new macOS which you plan to update to.

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